Hotel Manager Resume Sample Writing Guide [20+ Tips]

Hotel Manager Resume Sample Writing Guide [20+ Tips] Hotel Manager Resume SampleCharles Morrowcharles.morrow@gmail.com906-250-6749ObjectiveEffective and communicative hotel manager with 6+ years of professional experience in a dynamic environment. Eager to help The Bellevue Hotel ensure seamless daily operations and offer experience exceeding guest expectations. In previous roles boosted annual revenue by 30% and improved the hotels Tripadvisor rating by 1.2 points on a 5-point scale.Work ExperienceHotel ManagerThe High Street Hotel, New York, NY20142018Interviewed, selected, coached and supported associates, ensuring they performed in accordance with the established hotel standards and values.Assisted the General Manager in preparation of forecasts and reports as well as in the development, implementation, and monitoring of the budget.Resolved customer complaints, and anticipated potential problems by reviewing and monitoring operational issues, business flow, and associate performance.Cooperated with the sales staff to discuss and im plement sales strategies to improve occupancy levels and revenues.Created specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.Key achievements:Slashed the number of customer complaints by 50% through ensuring that staff followed customer service guidelines.Improved hotel rating on Tripadvisor from 3.5 to 4.7 within a single year.Hotel ManagerThe Ambassador Hotel, New York, NY20102013Hired, trained, developed, measured performance, disciplined, and scheduled department staff.Led the tactical execution of strategic initiatives under the direction of division leadershipPromoted the hotel, its services, and facilities while maximizing occupancy and ADR.Processed daily reports, reconciliations, journals, and others.Handled guest complaintsKey achievements:Exceeded guest satisfaction scores over 90% in all critical areas.Improved customer service scores by 20% and exceeded annual sales by more than $70K.EducationMBACornell University, New York, NY2011B.A., MarketingCornell University, New York, NY2009Key SkillsAnalytical skillsCommunicationConflict resolutionHotel operationsMultitaskingNew business developmentPrioritizingProblem-solvingProject managementTime managementCertificationsCertification in Hospitality ManagementThe School of Hotel Administration at Cornell UniversityLanguagesSpanishAdvancedFrenchCommunicativeInterestsMovies of the 1980sInterior decorationWant to save time and have your resume ready in 5 minutes? Try our resume builder. Its fast and easy to use. Plus, youll get ready-made content to add with one click. See 20+ resume templates and create your resume here.Sample Hotel Manager ResumeSee more templates and create your resume here.One of our users, Nikos, had this to say:[I used] a nice template I found on Zety. My resume is now one page long, not three. With the same stuff.Create your resume nowLooking for other hospitality or management roles? Check out our guides:Account Manager ResumeAssi stant Manager ResumeManager ResumeProject Manager ResumeStore Manager ResumeBusiness ResumeReceptionist ResumeHospitality ResumeHostess ResumeFront Desk ResumeHeres how to write a hotel manager resume that shows hospitality could be your middle name:1. Choose the Best Format for Your Hotel Manager ResumeMake sure your hotel general manager resume looks inviting enough for the recruiter to feel at home, andExtend their stay.Heres how:Top your resume with a resume name header that includes your personal information.Make sure your resume sections have reader-friendly titles and are easy to navigate.Go for the best resume format. A chronological resume template will be great for your purposes as it concentrates on your experience and achievements.The font for your resume should look professional and be large enough for the recruiter to read comfortably.Leave out the information thats not immediately relevant to the job. Use white space to your advantage.Not sure whether to send your res ume in PDF or Word? If you havent been asked to submit an MS Word resume, go with the PDF format.2. Write a Hotel Manager Resume Objective or SummaryFirst off, you need to learn how to write a profile in your resume.Whats that?Its a short opening statement thats supposed to introduce you to the recruiter and sell them your strongest points.Just like a one-minute elevator pitch, but shorter.You can opt for:A resume summary, which is a good choice for candidates with no less than 2 years of experience. A resume summary draws attention to your accomplishments and professional experience.A resume objective is great for entry-level candidates or career changers. It highlights the transferable skillsthat make you a great candidate for the role.And one more thingTo open your hotel manager resume in the most effective way, add numbers that prove what youre really capable of.Pro Tip: Dont start writing your resume with this section. Write it at the very end once youve got something to summar ize.3. Create the Perfect Hotel Sales Manager Job Description for a ResumeHeres the thing:Its your experience in a resume that counts.And this section of your hotel manager resume needs to do one thingProve that youll do the job better than the other 250+ candidates.So, tailor your resume to the job description and make your competition look like they only managed their own condo:Start with your current job and list your previous positions in the reverse-chronological order.Add your job position and company names, dates worked, and locations.List your experience using bullet points. 5 or 6 bullets per position will do.Make sure your experience bullets contain resume power words, such as cooperated, created, boosted, managed, etc.Focus on your experience thats relevant to the position.Try to put numbers in as many bullet points as you can.Pro Tip: If youre having problems quantifying your experience, pick out up to 3 things youre proud of and you can easily quantify. Put them in a ke y achievements subsection.4. Make Your Hotel Manager Resume Education Section Stand OutYour hotel manager resume education section matters.If it didnt, anybody could become a hotel manager.Heres how to get it done quickly:Over 5 years of experience? List your school name, degree, graduation year, and school location. Youre done.Less experience? Youll benefit from including such elements as extracurricular activities, academic accomplishments and awards, as well as relevant coursework.You might also want to add certifications to your resume in a dedicated section.Pro Tip: Add info on your GPA score if its higher than 3.5 and you graduated up to 3 years ago.5. Highlight Your Hotel Manager SkillsYour skills are what your employer needs.Take a look at the list below to help you select the best ones for your hotel manager resume:Hotel Manager ResumeSkillsBudgetingBusiness knowledgeDelegationFinanceHiringHotel operationsLogisticsMS OfficeNew business developmentProject managementAnalytica l skillsCollaboration and teamworkCommunicationConflict resolutionCritical thinkingDecision makingLeadershipMultitaskingNegotiatingOffice management skillsPhysically fitPlanningPrioritizingProblem solvingTime managementIts important to focus on your key skills and abilities relevant to the job.Heres how:Make a big list of all your skills and abilities (put your soft skills and hard skills, as well as technical skills on it).Reread the job ad to see what skills the employer requires most.Return to your list and pick out all the skills listed in the ad.Now select up to 10 of your strongest skills and put them in a key skills section.You can sprinkle your entire resume with relevant skills. Your job description and resume profile are great places, too.Pro Tip: See to it that the skills you choose are adequate for the position. A hotel front office manager resume may require a different skill set than a hotel operations manager resume.When making a resume in our builder, drag drop bull et points, skills, and auto-fill the boring stuff. Spell check? Check. Start building your resume here.Create my resume nowWhen youre done, Zetys resume builder will score your resume and tell you exactly how to make it better.6. Add Other Sections to Your Hotel General Manager ResumeYou can easily differentiate yourself from the lot by adding some additional sections to your hotel manager resume:Accomplishments on a resumeLanguage skillsInterests for a resumeVolunteer work7. Attach a Hotel Manager Resume Cover LetterIs a cover letter necessary?Its not. If you dont care about getting that job.If youre serious, though, just know that about 50% of the recruiters expect you to attach one to your job application.With the tips below, youll learn how to write an application letter in a snap:Choose the right cover letter format for the job.Learn whats the best way to start a cover letter.Tell the hiring manager what you can offer.The ending of your cover letter matters as much as its begin ning.Make sure your cover letter word count is within acceptable limits.Pro Tip: Always follow up on your job application to show youre serious about getting the job.And youre done!This is how you make a job-winning hotel manager resume.Are you writing a hotel general manager resume for the first time? Or perhaps youre a seasoned pro eager to help the rookies out? Wed love to hear from you, leave your comment below!